FAQ · Booking basics

Should I book direct or through a marketplace like Viator or GetYourGuide?

Quick answer

Price is usually near-identical either way, since the operator absorbs the marketplace's commission. Booking direct gives you a direct line to ask questions and flexible payment (deposit or full); marketplaces offer a checkout process you may already be familiar with.

Why the price rarely changes

Operators generally set one retail price and simply absorb the 15–20% commission when a booking comes through a marketplace. So switching platforms to "save money" usually doesn't — the meaningful price differences come from flight tier (Classic vs. Private vs. Royal), not from where you click.

What you gain booking direct

  • Ability to message the operator directly before paying — useful if you have a specific question about mobility, fear of heights, or a special occasion
  • Flexible payment: a 20% deposit now and the balance on the morning, instead of paying the full amount upfront
  • Direct WhatsApp contact on the morning of your flight for pickup coordination

What a marketplace offers instead

Familiarity, a centralised place to manage multiple bookings across a trip, and — for some travellers — a refund process they already trust from past use.

Our recommendation

If you have any specific questions or want the deposit option, book directly here. Both routes lead to the same licensed pilots and the same flight.

Ready to check availability?

Pay a 20% deposit or in full — by PayPal or bank transfer.

Go to booking →

Related questions

How much does it cost?

Full breakdown by flight tier.

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Can I cancel my booking?

Our 24-hour free cancellation policy.

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Is it safe?

How we vet every operator we list.

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